Pass MS-700 Exam To Earn Microsoft 365 Certified: Teams Administrator Associate Certification

1. Topic 1, Contoso, Ltd



Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.



To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.



At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.



To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirement, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.



Overview

Contoso, Ltd. is a pharmaceutical company that has 3,000 users in offices across North America.



Existing Environment

Active Directory

The network contains an on-premises Active Directory domain. All user accounts are in departmental organizational units (OUs).



Microsoft Office 365

All users are assigned a Microsoft Office 365 E5 license and are enabled for the following services:

✑ Microsoft Yammer

✑ Microsoft Exchange Online

✑ Microsoft SharePoint Online

✑ Microsoft OneDrive for Business

✑ Azure Active Directory (Azure AD)

✑ Azure AD

✑ dynamic group membership



Microsoft Skype for Business

Contoso has an on-premises deployment of Microsoft Skype for Business Server 2015. All the latest cumulative updates are installed on all the servers.

The following services are used in Skype for Business Server 2015:

✑ Meetings

✑ PSTN calling

✑ Instant messaging (IM)

✑ Federation to external companies



Departments

Contoso has the following departments:

✑ IT

✑ Sales

✑ Human resources (HR)

✑ Research and deployment (R&D)

All groups are created by using dynamic group membership that use the department attribute.



Requirements

Business goals

Contoso identifies the following business goals:

✑ Migrate the maximum number of users to Microsoft Teams.

✑ Minimize administrative effort.



Device requirements

Contoso identifies the following device requirements:

✑ Replace Skype for Business IP phones with Microsoft Teams phones.

✑ All Microsoft Teams phones must be set to lock automatically after 60 seconds.



Meeting and Live Event Requirements

Contoso identifies the following meeting and live event requirements:

✑ Requirement1: Guest users must be able to join live events.

✑ Requirement2: Guest users must always wait in a meeting lobby.

✑ Requirement3: Contoso users must always bypass the meeting lobby when they join by using the Microsoft Teams client.

✑ Requirement4: After the upgrade to Microsoft Teams, all meetings must be scheduled by using Microsoft Teams.



Calling Requirements

Contoso identifies the following calling requirements:

✑ Migrate all existing auto attendants and response groups to Office 365.

✑ Minimize the on-premises PSTN infrastructure.



Technical Requirements

Guest users must be prevented from making private calls.



Security Requirements

Contoso has the following security requirements for the Microsoft Teams deployment:

✑ The number of ports allowed on the company’s firewall must be limited.

✑ Team names must be prevented from containing the name of any products produced by Contoso.

✑ Users in the R&D group must be prevented from sending chat messages to users in other departments.

✑ To meet the company’s compliance policy, users in the sales department must continue to use on-premises Skype for Business for IM and calling only.



Pilot Project

Contoso begins a pilot project for the upgrade to Microsoft Teams.

You identify the following issues during the pilot project:

✑ Microsoft Teams users report that they often receive continuous notifications from the Microsoft Teams client for 20 minutes.

✑ Two pilot users in the HR department report that they are not members of the HR team.



You need to resolve the membership issues for the two pilot users.

What should you do?

2. You need to configure the environment to meet the security requirements for the R&D group.

What should you do first?

3. You need to configure the environment to meet the technical requirements for guest users.

What should you modify from the Microsoft Teams admin center?

4. You need to configure the environment to meet the device requirements for the Microsoft Teams phones.

What should you do from the Microsoft Teams admin center?

5. You need to configure the environment to meet the security requirements for team names.

What should you do?

6. HOTSPOT

You need to recommend which inbound ports to the network and outbound ports to Office 365 must be allowed on the company’s firewall after the planned upgrade. The solution must meet the security requirements.

Which inbound and outbound ports should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

7. DRAG DROP

You need to recommend a voice topology for the departments. The topology must meet the calling requirements and the security requirements.

What should you recommend for each department? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

8. You need to configure the user accounts of the sales department users to meet the security requirements.

What should you do for each user?

9. HOTSPOT

During the pilot project, you review the global policies in the Microsoft Teams admin center.

Contoso has a global meeting policy configured as shown in the following exhibit.





Contoso has a global live events policy configured as shown in the following exhibit.





For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

10. You need to configure the user accounts of the sales department users to meet the security requirements.

What should you do for each user?

11. You need to resolve the notification issues identified during the pilot project.

What should you modify?

12. Topic 2, Litware, inc



Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.



To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.



At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.



To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirement, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.



Overview

General overview

Litware, Inc. is an international manufacturing company that has 4,000 users.

The company has the following four departments:

✑ IT

✑ HR

✑ R&D

✑ Sales



Physical locations

Litware has two main offices. The offices are located in New York and London.

All offices connect to each other by using a WAN link. Each office connects directly to the Internet.



Existing environment

All user accounts have an Azure Active Directory Premium Plan P1 license.

Litware has a Microsoft 365 subscription that has Office 365 Enterprise E3 licenses for all users. All the E3 products and services are enabled for each user.

Litware uses Microsoft Skype for Business Online.



Requirements

Planned Upgrade

Litware identifies the following requirements for a planned upgrade from Skype for Business Online to Microsoft Teams:

✑ Provide high quality audio, video, and online meeting experience for Microsoft Teams end users.

✑ Implement a data retention solution in Microsoft Teams.

✑ Minimize costs and administrative effort.

✑ Use the principle of least privilege.



For the sales department, Litware plans to create a team that dynamically updates its membership when users leave and join the department.



Department Upgrade Requirements

Litware plans to implement upgrade requirements for the departments as shown in the following table.







Microsoft Teams Requirements

All teams must meet the following requirements:

✑ Only users in a partner company that uses a domain named fabrikam.com must be able to collaborate in teams by using guest accounts.

✑ Only users in the compliance department of Litware must be able to create teams.



Planned Network Tasks

Litware identifies the following network validation tasks:

✑ An administrator named Admin5 must be able to review the required bandwidth to support audio conferencing, video conferencing, and screen sharing in Microsoft Teams.

✑ An administrator named Admin6 must be able to review network issues that cause poor call quality reported by users.



Data Retention Requirements

Litware identifies the following data retention requirements:

✑ Requirement1: All messages in team collaborations must be deleted after seven years.

✑ Requirement2: all files used in team collaborations must be retained for five years.

✑ Requirement3: All files used in personal chats must be retained for five years.



Device Requirements

You provide Microsoft Teams-certified IP phones to users in the IT and R&D departments.

Each device must meet the following requirements:

✑ The time zone on the phones used by the R&D department must be set to UTC-8.

✑ The time zone on the phones used by the IT department must be set to UTC-5.

✑ All phones must lock automatically after 60 seconds of inactivity.



Voice Pilot Requirements

Litware wants to pilot Phone System as a calling solution for 20 IT department users. The pilot project will receive phone numbers from Microsoft Teams.



Collaboration and Meeting Requirements

Litware identifies the following collaboration and meeting requirements:

✑ Cloud recording must be disabled for all Microsoft Teams meetings organized by users in the HR departments only.

✑ Meeting email invitations must be customized to include the Logo URL, Legal URL, and Help URL of Litware.



DRAG DROP

You need to configure data retention policies for the teams. The solution must meet the data retention requirements.

Which content location should you include in the retention policies? To answer, drag the appropriate content locations to the correct requirements. Each content location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

13. What should you recommend to meet the Microsoft Teams requirements for guest access?

14. HOTSPOT

You need to recommend a solution to perform the network validation tasks for the platform upgrade.

Which tool and role should you recommend for each user? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

15. You need to implement a solution to meet the Microsoft Teams requirements for the compliance department.

What should you do first?

16. HOTSPOT

You need to configure Microsoft Teams to meet the department upgrade requirements.

For each of the following statements, select Yes if that statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

17. You need to create a team for the sales department.

What should you do first?

18. You need to configure Microsoft Teams to meet the collaboration and meeting requirements.

Which two actions should you perform from the Microsoft Teams admin center? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

19. You need to identify the requirements for the voice pilot project.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

20. You need to configure the IP phones to meet the device requirements.

What is the minimum number of configuration profiles you should create?

21. Topic 3, Misc, Questions



You manage the Microsoft Teams environment for your company.

Several users report poor call quality.

You need to ensure that a user named Admin5 can review the call quality metrics of all the users at the

company. The solution must use the principle of least privilege.

Which role should you assign to Admin5?

22. HOTSPOT

Your company uses Microsoft Skype for Business Online and Microsoft Teams.

All Skype for Business Online users can make and receive PSTN calls. Microsoft Teams is configured for PSTN calls.

You plan to upgrade the Skype for Business Online users to Microsoft Teams.

The Teams upgrade settings are configured as shown in the Teams upgrade exhibit. (Click the Teams upgrade tab.)





You apply TeamsUpgradePolicy to the user accounts of the company’s R&D and human resources (HR) departments by using the coexistence modes shown in the following table.





For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

23. Your company has a Microsoft Office 365 subscription.

The company has the departments and teams shown in the following table.





You need to recommend which policies must be created to meet the following requirements:

✑ Users in the HR department must be prevented from sending messages marked as Urgent.

✑ Users in the finance department must be able to send messages marked as Urgent.

✑ Users in the finance department must be able to delete sent messages.

✑ The solution must only affect the HR department users and the finance department users.

What is the minimum number of policies you should recommend?

24. Your company has a Microsoft 365 subscription. The subscription contains 200 Microsoft Teams users and a team named IT Support that has 50 members.

You need to ensure that the caller ID for outbound PSTN calls from IT Support is the phone number of the company's IT helpdesk. The solution must minimize administrative effort.

Which two tools should you include in the solution? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

25. HOTSPOT

Your company has a Microsoft Office 365 subscription.

The assigned licenses are shown in the Licenses exhibit. (Click the Licenses tab.)





The available phone numbers are shown in the Phone numbers exhibit. (Click the Phone Numbers tab.)





For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

26. DRAG DROP

Your company uses Microsoft Teams.

You are planning the compliance strategy for Microsoft Teams. All compliance tasks must be performed by a user in the compliance department who will be assigned the Global admin role and will not be a team owner.

You need to identify which tools to use for the following tasks:

* Archive a team.

* Restore a deleted team.

* Permanently delete a team.

Which tool should you identify for each task? To answer, drag the appropriate tools to the correct tasks. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

27. DRAG DROP

You have a Microsoft Office 365 subscription named contoso.com.

You need to create the Microsoft Teams teams shown in the following table.





What should you configure each team? To answer, drag the appropriate team types to the correct teams. Each team type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

28. Your company has a Microsoft subscription.

The Microsoft 365 tenant uses a domain named contoso.com.

You need to ensure that team channels can receive email only from users in the company and email

addresses that use an email domain named @fabrikam.com.

What should you modify?

29. Your company has a Microsoft 365 subscription.

You need to ensure that users from a partner company named Contoso, Ltd. can collaborate with your company's users in teams. The solution must ensure that the Contoso users can exchange chat messages in channels.

Which three actions should you perform before you add the Contoso users to teams? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

30. HOTSPOT

You have a Microsoft 365 E5 subscription that uses Microsoft Teams and a hybrid deployment of Microsoft Skype for Business Server.

Coexistence mode in Microsoft Teams is set to Islands.

Coexistence mode is configured for three users named User1, User2, and User3 as shown in the following table.





The Skype for Business user accounts are homed as shown in the following table.





For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

31. Your company has a Microsoft 365 E5 subscription.

You enable guest access for Microsoft Teams.

You need to prevent all users from downloading and opening files that contain malware by using Microsoft Teams channels.

What should you do first?

32. You are a Microsoft Teams administrator for your company.

All the teams used by the company’s legal department must meet the following compliance requirements:

✑ Each team must expire 365 days after it is created.

✑ All team content must be deleted when the team expires.

✑ An administrator must be able to restore deleted team content for 30 days.

What should you do?

33. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company has a Microsoft 365 subscription.

You need to prevent a user named User1 from permanently deleting private chats in Microsoft Teams.

Solution: You create an In-Place Hold for the Microsoft SharePoint site used by Microsoft Team.

Does this meet the goal?

34. Your company has a Microsoft 365 subscription that contains a team named Sales.

You need to recommend a solution to ensure that all guest users who are members of Sales receive an email message each year to verify that they want to remain in the team.

What should you include in the recommendation?

35. Your company has a Microsoft 365 subscription.

You need to prevent users from using Microsoft Teams to communicate with users in a partner company that uses an email domain named litewareinc.com.

What should you do from the Microsoft Teams admin center?

36. You have an org wide team named Team1.

The members of Team1 report that they receive an excessive amount of notifications from channel messages.

You need to reduce the amount of notifications by implementing the following changes:

✑ Allow only global administrators to create new posts in the General channel.

✑ Prevent @members for the org-wide team members.

Which two actions should you perform from the Microsoft Teams client? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

37. Your company has a Microsoft 365 subscription.

You have a Microsoft Teams team named Sales that is set to Private.

Users report that they can view the Sales team from a list of suggested teams.

You need to hide the team from the list of suggested teams.

What should you do from the Microsoft Teams client?

38. Users report poor quality during Microsoft Teams audio conferences.

You run a network trace during an audio conference from a user’s device as shown in the following exhibit.





What causes the poor quality of the audio conferences?

39. Your company has a Microsoft 365 subscription that uses Microsoft Office 365 E5 licenses and Azure Active Directory Premium Plan 1 licenses.

You have a team named Sales that contains all the users in the company's sales department.

You hire several new users in the sales department.

You discover that the new employees are never added to the team.

You need to ensure that when new sales department users are hired, they are added automatically to the team.

What should you do?

40. Your company has a Microsoft 365 subscription that contains 200 Microsoft Teams users and 20 teams.

You discover that several teams do NOT have an owner.

You need to ensure that you receive a notification when a team is missing an owner.

What should you do?